Service Agreement
Terms & Conditions
Effective Date: 20 October 2026 · Printable legal version
1. Introduction
These Terms and Conditions (“Terms”) govern access to and use of the website operated by WEB2FORWARD Company and, where applicable, our digital services. By using this website or engaging our services, you agree to the terms that apply to your use.
If you are acting on behalf of a business, you confirm that you are authorized to act for that business. Specific projects, subscriptions, or software products may be governed by a separate written agreement or additional terms.
2. Our Services
Depending on availability and the agreed scope, Web2Forward provides:
- E-commerce websites and online store development.
- Portfolio, personal, business, and corporate websites.
- Custom web applications and software development.
- API integrations, deployment, and related technical services.
- Website maintenance, performance optimization, and ongoing support.
3. Acceptable Use of Our Website
You agree not to use our website to engage in unlawful, fraudulent, or infringing activity; attempt unauthorized access to our infrastructure; upload malicious code; or copy branding or intellectual property without explicit permission.
4. Project Scope, Revisions & Delivery
Development work will be based on the scope agreed in writing. The agreement identifies the deliverables, features, milestones, estimated timeline, revision allowance, and handover arrangements.
Delivery dates depend on timely receipt of content, access credentials, and feedback from the customer. We make every reasonable effort to meet agreed delivery windows.
5. Fees, Payments & Taxes
Prices and payment milestones are stated in the applicable quotation, proposal, or service agreement. Projects typically require an advance deposit before work begins.
- Customers agree to pay invoices by the stated due dates.
- Applicable taxes, including GST where required, may be charged separately.
- Third-party costs, such as domain registrations, third-party hosting, and payment gateway fees, are clearly outlined.
6. Customer Responsibilities
Customers agree to provide accurate project requirements, ensure they hold rights to all supplied media and text, review and approve milestones in a timely manner, and maintain their own account credentials.
7. Intellectual Property & 100% Ownership
The customer retains all rights in materials they provide. Upon full payment of agreed project fees, 100% ownership of custom design deliverables, code, and project files is transferred to the customer. You are never locked in.
8. Third-Party Services & Integrations
Our work may integrate third-party services like hosting providers, domain registrars, payment gateways, and analytics tools. These services are subject to their respective terms and policies.
9. Privacy & Data Protection
Our collection and handling of information are described in our Privacy Policy.
10. Limitation of Liability
To the maximum extent permitted by applicable law, neither party will be liable for indirect or consequential losses arising from the services. Our maximum liability shall not exceed the fees paid for the relevant service.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the competent courts at Chennai, Tamil Nadu, India.
12. Contact
Questions regarding these Terms? Email us at hello@web2forward.com.